Advice
As the London Process Server, we provide answers to the most common questions we are asked. If you cannot find the answer you are looking for then please do not hesitate to contact us. We're always happy to help!
- I need my papers serving today. Can you help?
- I need you to collect the papers from our offices. Can you help?
- Do you only cover London?
- How much do you charge?
- How many visits will you make for the fee you charge?
- When do you charge me?
- At what times will your Process Servers call?
- Do you guarantee service will be made?
- How do I instruct you to serve my documents?
- Will I receive an affidavit of service?
- I don't know my subjects home address but I know where they work. Will you attend a works address to make service?
- Why use a Process Server? can I not just serve the papers myself?
I need my papers serving today. Can you help?
More often than not the answer is yes! If you have a really urgent service then please contact us before instructing us. We will confirm our availability and the cost of service beforehand. Back to top ^^
I need you to collect the papers from our offices. Can you help?
Yes, we can arrange for collection of the papers from you. There is a small charge for doing so. Back to top ^^
No, we have a Process Server that covers every part of the Country. This website is geared mainly towards the service we do in London. For a full list of places we cover please visit our other website www.pbcollection.co.uk (New window will open) Back to top ^^
Our standard fee is £75.00 + VAT for attempting service of your documents. We charge £12.50 + VAT for preparing and swearing an affidavit of service. If you have lots of exhibits then we would charge these at costs. Back to top ^^
How many visits will you make for the fee you charge?
Our Process Server will make a maximum of three visits for the standard fee. If we have made three visits without catching your subject then we will contact you to discuss the case before proceeding further. Back to top ^^
We normally raise an invoice once the job has been completed. We may raise interim invoices on cases that are ongoing. Back to top ^^
At what times will your Process Servers call?
We will call at whatever time is necessary to catch your subject. Many services we make are done outside normal business hours. Back to top ^^
Do you guarantee service will be made?
No, it's impossible for us to guarantee that your papers will be served. If your subject is evading us then we normally prepare an affidavit that can support an application for substituted service. Back to top ^^
How do I instruct you to serve my documents?
It's very easy to instruct us. Click here for full instructions. Back to top ^^
Will I receive an affidavit of service?
We will prepare either a affidavit of service, certificate of service or a statement of service. If you have a preference as to which you would like us to complete then simply let us know with your instructions. Back to top ^^
I don't know my subjects home address but I know where they work. Will you attend a works address to make service?
Yes, we would be able to attempt service at any address you have. Even if the Court papers have your subjects previous address on we can still attempt service at an alternative address. Back to top ^^
Why use a Process Server? Can I not just serve the papers myself?
A Process Server provides you with independent confirmation that a document has been served through either a witness statement, certificate of service or a sworn affidavit. We provide delivery of legal documents on a routine basis and are thus experienced in the logistics and practicalities of accomplishing process service. Back to top ^^
